Customer Success
Our customers are at the center of our work. We measure our success by theirs and build solutions that help them grow.
Everything your business needs to sell smarter, operate efficiently, and grow confidently in one intelligent platform.
Uzapoint was founded in 2020 with one mission: to help African businesses succeed.
The idea started close to home. One of our co-founders grew up watching his parents run a small retail shop that supported their family. Despite years of hard work, the business eventually collapsed because they lacked clear visibility into sales, cash flow, and overall performance. That story reflects a challenge millions of entrepreneurs face across Africa: not a lack of ambition, but a lack of the right tools to manage and grow.
SMEs make up over 90% of businesses in Africa and create more than 80% of employment, yet nearly 50% fail within their first five years. Many still rely on manual processes, disconnected systems, and limited access to financing, technology, and business insights.
That is why we built Uzapoint. Our name comes from the Swahili word "Uza," meaning to sell, and "Point," the place where every transaction happens. Uzapoint is where businesses sell, manage, and grow.
Today, Uzapoint brings business management, artificial intelligence, digital payments, embedded financial services, tax compliance, and strategic partnerships into one platform. We support thousands of businesses across African markets, and we are building the operating system for SMEs in Africa.
Just as every computer needs an operating system, every business needs a central platform to run its operations.
Uzapoint connects sales, inventory, accounting, purchasing, customer management, reporting, payments, financing, insurance, tax compliance, and AI-powered business intelligence in one ecosystem.
Instead of juggling disconnected tools, businesses work from a single source of truth that improves efficiency, visibility, and decision-making.
We envision an Africa where every entrepreneur has access to the technology, financial services, knowledge, and opportunities needed to build thriving businesses.
Serve 10 million SMEs across Africa and unlock US$10 billion in SME growth by 2050.
Entrepreneurship is one of Africa's strongest drivers of economic transformation. By equipping businesses with digital tools, financial access, and intelligent insights, we can create more jobs, stronger financial inclusion, and more prosperous communities.
When SMEs grow, Africa grows.
To empower African businesses to start, grow, and scale through intelligent technology, financial services, and strategic partnerships.
Digitize Business Operations
Improve Efficiency & Productivity
Make Smarter Decisions with AI
Accept & Manage Digital Payments
Access Loans & Insurance
Stay Tax & Regulatory Compliant
Increase Profitability & Accountability
Create Jobs & Economic Opportunity
Build Sustainable Businesses
Unlock New Growth Opportunities
Everything we build is designed around one purpose: helping African businesses succeed.
These principles shape how we build products, serve customers, and work with partners.
Our customers are at the center of our work. We measure our success by theirs and build solutions that help them grow.
We adopt AI, cloud, and embedded finance where they solve real problems and improve how businesses operate.
We pursue excellence in every product, customer interaction, and partnership because businesses depend on us daily.
We earn trust through honesty, transparency, accountability, and consistency in everything we do.
Lasting impact comes from working with businesses, financial institutions, governments, and partners toward shared goals.
We stay curious, embrace change, and improve relentlessly so our customers stay ahead.
Every business we empower contributes to stronger communities, more jobs, and sustainable economic growth across Africa.
Our culture defines how we think, collaborate, innovate, and serve. It keeps us aligned as one team pursuing one mission: building the operating system for SMEs in Africa.
Exceptional businesses are built by exceptional people. We work with ownership, integrity, collaboration, continuous learning, and a relentless focus on customer success.
We show up on time, deliver on time, and honor commitments to each other and our customers.
Open, honest, and timely communication keeps teams aligned and relationships strong.
We own our work, decisions, and results, and we learn from every challenge.
Ideas are shared openly, feedback is welcomed respectfully, and improvement is part of everyday work.
We recognize milestones, customer successes, product launches, and team accomplishments.
We dream big, challenge conventional thinking, and pursue ideas that shape African business.
Collaboration, knowledge sharing, and helping one another grow are part of who we are.
We execute with urgency, learn quickly, adapt continuously, and keep improving.
Behind Uzapoint is a team of entrepreneurs, engineers, product designers, customer success specialists, implementation experts, sales professionals, marketers, and strategists united by one goal: empowering African businesses to succeed.
We combine expertise in technology, AI, finance, payments, operations, and customer experience to solve real challenges for SMEs every day.
Together, we are building the future of African business one entrepreneur, one business, and one success story at a time.
Co-founder and CEO
Entrepreneur, technology leader, and ecosystem builder helping African SMEs access the tools, financial services, and opportunities they need to grow.
Abraham Mbuthia is the Co-Founder and Chief Executive Officer of Uzapoint, the Operating System for SMEs in Africa. He is an entrepreneur, technology leader, and ecosystem builder passionate about empowering African businesses with the tools, financial services, and opportunities they need to start, grow, and scale.
He holds a Bachelor of Business Information Technology (BBIT) from Strathmore University, where his passion for technology and entrepreneurship began to take shape. His entrepreneurial journey, however, was inspired much earlier by his family's retail business, which struggled and eventually collapsed due to limited visibility into business performance, cash flow, and financial management. That experience shaped his belief that many small businesses don't fail because of a lack of ambition, they fail because they lack the right technology, insights, and access to opportunities. Today, with nearly 50% of SMEs in Africa failing within their first five years, Abraham is committed to changing that reality.
In 2020, he co-founded Uzapoint with the vision of building a single platform that simplifies business management for SMEs. Under his leadership, Uzapoint has evolved into one of Africa's leading SME technology platforms, combining business management software, Artificial Intelligence, digital payments, embedded financial services, tax compliance, and strategic partnerships into one integrated ecosystem serving businesses across multiple African markets.
Beyond Uzapoint, Abraham is also the Co-Founder of MyZola, a personal financial management (PFM) platform that helps individuals better manage their finances, develop healthier financial habits, and achieve long-term financial wellness. He is also involved in building innovative fintech solutions that expand financial inclusion and simplify access to digital financial services for businesses and consumers across Africa.
Abraham's leadership and entrepreneurial journey have earned global recognition. He was named the 1st Runner-Up at Africa Business Heroes 2025, one of Africa's most prestigious entrepreneurship competitions organized by Alibaba Philanthropy and the Jack Ma Foundation. Uzapoint has also been recognized through the Google for Startups Black Founders Fund, the Google for Startups Accelerator Africa, and the TotalEnergies Startupper Challenge, among other leading innovation and entrepreneurship programs. In addition, Abraham was recognized among the Business Daily Top 40 Under 40 Men for his contribution to entrepreneurship and technology.
His vision is bold: to serve 10 million SMEs across Africa and unlock US$10 billion in SME growth by 2050, enabling entrepreneurs to build stronger businesses, create millions of jobs, and accelerate Africa's economic transformation through technology.
Co-founder and Managing Director
Fintech and digital payments leader with over 15 years of experience building financial infrastructure and scaling digital platforms across Africa.
Elizaphan Mouko is an accomplished fintech and digital payments proponent with over 15 years of transformative experience in Africa's financial sector. As Director and Co-Founder at Savannah Technologies, he is shaping the future of digital finance. During his tenure as Country Director and East Africa Business Head at Flutterwave, he led regional market expansion and architected payments solutions that powered trade across borders.
Elizaphan has held key leadership positions at top-tier banks, including GTBank, Equity Bank, Imperial Bank and UBA. He also serves as a director at TicketMojo and D.E.W. Elizaphan Foundation, advising ventures on scaling digital platforms and fostering financial inclusion. Currently pursuing his PhD in Blockchain and Innovation, he remains passionate about deploying emerging technologies to unlock economic opportunities for millions.
Head of Operations
& HR
Head of Sales
& Partnerships
Head of Marketing
& Communication
Head of Finance
& Admin
Technical
Lead
Product & Innovation
Lead
Customer Success
Lead
Customer Onboarding
Lead
Technical Lead
Product & Innovation Lead
Head of Operations & HR
Head of Sales & Partnerships
Head of Marketing & Communication
Head of Finance & Admin
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Data Analyst
Technical Account Manager
Technical Account Manager
Technical Account Manager
Technical Account Manager
Technical Account Manager
Technical Account Manager
Technical Account Manager
Audio Visual Producer
Digital Content Specialist
Executive Assistant
Executive Assistant
HR & Finance Assistant
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